Refund policy

At ROOTED, we take pride in delivering high-quality, carefully prepared products. Due to the nature of our products and for hygiene and quality assurance purposes, all sales are final.

We do not offer refunds, returns, or exchanges once an order has been placed.


Order Accuracy

We encourage all customers to review their order details carefully before completing their purchase, including product selections, quantities, and shipping information.

Processing & Custom Orders

Many of our products, including custom color blends, are made specifically to order. For this reason, we are unable to accept cancellations, changes, or returns once your order has been confirmed.


Contact

For any questions or concerns, please contact us at:
connect.coilz@gmail.com